Hong Kong Industrialist Jan-Mar 2021

Overcome Challenges and Improve Efficiency It is not an easy task to expand their business to non-Chinese speaking regions, and to ensure high-quality service and work efficiency, Eco Enrich encounters not only language barrier, but also needs to overcome cultural differences. Jhonny expresses, “good communication is essential in order to pass clear instructions to the team and tackle clients’ requests in a timely manner. Especially during the pandemic period, there are always unpredictable changes, we can only communicate with the team and clients via phone calls or video calls, so we greatly rely on our local experts. But with our past experiences and trust built from previous cooperations, despite our physical absence, projects could be carried out smoothly as we all share the same goals in achieving sustainable developments and improving work efficiency. Despite the difficulties, our team will continue to move forward together, get through all these challenges and bring our green business to more and further regions. Our next plan will be expanding our markets to Malaysia, Vietnam, and other regions.” 蓋中國市場，日高更將回收業務發展到泰國 等其他「一帶一路」國家，成功提高各地的環 保意識。 克服障礙 提升效率 日高把業務拓展到非華語地區，除了遇 到語言障礙的問題，還要克服文化差異，同 時需要確保服務質素及工作效率，確實不容 易。梁一陽說：「我們需要清晰傳達訊息，才 能夠以最快的時間解決客戶的問題。尤其在 受疫情影響的時期，計劃往往趕不上變化， 我們與團隊及客戶只能透過電話或視像會議 溝通。在不能親身到現場觀察的情況下，絕 對有賴各地專才的配合和過往的合作經驗與 信任，才可以達致相同理念，提升效率，推 動環保發展。儘管困難重重，我們仍會努力 向前，把日高的綠色業務帶到更多及更遠地 區，未來亦計劃把業務擴展至馬來西亞和越 南等地區。」 In face of challenges in the future development, both winning enterprises are still determined to bring environmental protection practices into their management and operations. They will maintain their strengths, enhance their competitiveness and improve cost effectiveness. They will also further develop their businesses to the regions along the “Belt and Road” areas and GBA, to support national’s economic development policies, and promote the long-term cooperation and development between the Mainland and Hong Kong. 面對未來發展的挑戰，兩家企業仍然時刻 保持自己優勢，增強競爭力，在成本可承擔 的情況下勇於創新，將環保概念融合企業管 理與業務運作。同時，他們將進一步配合國 家經濟發展策略，在「一帶一路」簽約地區或 國家及粵港澳大灣區作出貢獻，促進行業發 展之餘，共同推進內地與香港的深化合作及 長遠發展。 1-3/2021 | 91